360 Analytics

by Amalgam Partners

Terms of Service

Last updated: October 2026

1. Agreement to Terms

By installing, signing up for, accessing, or using 360 Analytics ("the Service") you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms do not use the Service.

These Terms constitute a legally binding agreement between you ("Merchant," "you," or "your") and Amalgam Partners ("we," "us," or "our").

2. Description of Service

360 Analytics is a business analytics platform that connects to your point-of-sale system (including Clover and Square) and provides features based on your subscription plan, including:

  • Real-time sales dashboards and analytics

  • Item performance and profitability analysis

  • Customer loyalty insights

  • Weather integration with revenue charts (Pro and Business plans)

  • Google review tracking and sentiment analysis (Pro and Business plans)

  • AI-powered business assistant (Pro and Business plans)

  • Automated weekly and monthly email digests (Pro and Business plans)

  • Social media analytics for Instagram, TikTok, Facebook, and Google Business Profile (Pro and Business plans)

  • Financial data integration with QuickBooks Online (Pro and Business plans)

  • Bank and credit card connection through Plaid, including detection of recurring subscriptions and fixed costs

3. Eligibility

To use the Service you must:

  • Be at least 18 years of age

  • Be a registered merchant in good standing with your point-of-sale provider (Clover, Square, or other supported platforms)

  • Have the authority to bind your business to these Terms

  • Provide accurate and complete information during registration

Bank and credit card connections are currently available for accounts at supported financial institutions in the United States and Canada.

4. Account Registration

When you install or sign up for 360 Analytics you authorize us to access your merchant data as specified in Section 6 (Data Access and Permissions). You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activity that occurs under your account

  • Notifying us immediately of any unauthorized use at contact@amalgampartners.com

4.1 Optional Two-Factor Authentication

We offer optional two-factor authentication using an authenticator app. It is not required, and you can turn it on or off at any time from your dashboard settings. If you turn it on, you will be asked for a one-time code from your authenticator app each time you sign in.

If you turn on two-factor authentication, you are responsible for keeping your authenticator app and the device it runs on secure. We do not provide backup codes. If you lose access to your authenticator app, contact us at contact@amalgampartners.com. We may ask you to verify your identity before we reset two-factor authentication on your account, and we cannot reset it without that verification. Two-factor authentication adds a layer of protection but does not guarantee that your account cannot be accessed without authorization.

5. Subscription and Billing

5.1 Free Trial

New merchants receive a 14-day free trial upon installation or sign-up. During the free trial you will have access to Pro tier features. No payment is required during the trial period. At the end of the trial period you will automatically be placed on the Pro plan unless you cancel before the trial expires or choose a different plan.

By installing or signing up for 360 Analytics you authorize billing to begin automatically at the end of the trial period at the then-current Pro plan rate unless you cancel before the trial expires. If you are billed directly by us, this includes your authorization for us to charge the card you provide.

5.2 Subscription Plans

Following the free trial the Service is available at the following tiers:

Starter Plan:

  • Monthly: $24.99 per month (~$17.49 net after marketplace fees, where billed through a marketplace)

  • Annual: $199.00 per year (~$139.30 net after marketplace fees, where billed through a marketplace)

  • Includes: Overview, Item performance & Promotions, and Trends & Customers tabs · 1 location

  • Does not include: AI assistant, weather integration, email digests, Google reviews, social media analytics, or QuickBooks integration

Pro Plan:

  • Monthly: $49.99 per month (~$34.99 net after marketplace fees, where billed through a marketplace)

  • Annual: $399.00 per year (~$279.30 net after marketplace fees, where billed through a marketplace)

  • Includes: All Starter features plus AI assistant, weather integration, weekly and monthly email digests, Google reviews, social media analytics (Instagram, TikTok, Facebook, Google Business Profile), QuickBooks integration · 1 location

Business Plan:

  • Monthly: $69.99 per month (~$48.99 net after marketplace fees, where billed through a marketplace)

  • Annual: $559.00 per year (~$391.30 net after marketplace fees, where billed through a marketplace)

  • Includes: All Pro features plus up to 10 locations, priority support, and dedicated account manager

Marketplace fee figures apply only to subscriptions billed through an app marketplace. The price you pay is the listed plan price.

5.3 Trial to Pro Conversion

At the end of your 14-day free trial your account will automatically convert to the Pro plan at $49.99 per month unless you:

  • Cancel your subscription before the trial expires

  • Contact us at contact@amalgampartners.com to switch to a different plan before the trial ends

We will send a reminder email before your trial expires to notify you of the upcoming conversion.

5.4 Billing

Subscription fees are billed in one of two ways:

  • Through an app marketplace. Where you subscribe through an app marketplace (such as Clover App Market), fees are billed and collected through that marketplace's billing system. By subscribing you authorize the marketplace to charge your payment method on file on a recurring basis.

  • Directly by us, by card. Where you subscribe directly, payments are processed by Stripe, Inc. ("Stripe"). By providing a card you authorize us, through Stripe, to charge that card on a recurring basis for your selected plan, including automatically at the end of any free trial, until you cancel. Your card details are collected and processed by Stripe and are subject to Stripe's terms and privacy policy. We do not store your full card number.

Applicable taxes may be added to your subscription fees where required by law.

5.5 Price Changes

We reserve the right to modify our pricing with 30 days notice. Notice will be provided via email and within the dashboard. Continued use of the Service after a price change constitutes acceptance of the new pricing.

5.6 No Refunds

All subscription fees are non-refundable except where required by applicable law. If you cancel your subscription you will retain access to the Service until the end of your current billing period.

6. Data Access and Permissions

6.1 Point-of-Sale Data

By connecting your point-of-sale account you grant us read-only permission to access the following data:

  • Payment and transaction records

  • Order history and line items

  • Menu items, categories, and costs

  • Inventory counts (stock levels per item)

  • Customer and loyalty data, including loyalty programs, members, and points balances

  • Employee information

  • Merchant profile and business information

  • Discount definitions

  • Cash drawer records

  • Tax configuration

This access is read-only. We will never modify, delete, or write data to your point-of-sale account. You may revoke these permissions at any time by uninstalling 360 Analytics.

6.2 QuickBooks Online Data (Pro and Business plans)

If you choose to connect your QuickBooks Online account you grant us read-only permission to access:

  • Profit and Loss reports

  • Expense transactions and categories

  • Company information

  • Chart of accounts

This access is strictly read-only. We will never create, modify, delete, or write any data to your QuickBooks account. You may revoke this permission at any time by disconnecting QuickBooks from your dashboard settings or contacting us at contact@amalgampartners.com.

6.3 Bank and Credit Card Data (Plaid)

If you choose to connect your bank or credit card accounts through Plaid Technologies, Inc. ("Plaid"), you grant us read-only permission to access:

  • Financial institution and account information (account names, types, and the last four digits of account numbers)

  • Account balances

  • Transaction data, used to identify recurring charges such as subscriptions and fixed costs

This access is strictly read-only. We will never initiate payments or transfers, move money, or make any changes to your accounts. You enter your bank login credentials directly into Plaid's interface; we never see or store them. We do not store individual transactions. We store account details and balances, and we generate the list of recurring charges from Plaid each time you view it.

You may disconnect your accounts at any time from Settings in the dashboard, or contact us at contact@amalgampartners.com. You may also manage or revoke access to your connections through Plaid at my.plaid.com. By connecting your accounts you also agree to Plaid's End User Privacy Policy, available at plaid.com/legal.

7. Plan Features and Limitations

Access to features is determined by your current subscription plan. We reserve the right to modify the features included in each plan with 30 days notice. If a feature is removed from your plan tier you will be notified via email before the change takes effect.

Feature availability per plan:

  • Starter: Core Clover analytics (Overview, Item performance & Promotions, Trends & Customers tabs), 1 location

  • Pro: All Starter features plus AI assistant, weather integration, email digests, Google reviews, social media analytics, QuickBooks integration, 1 location

  • Business: All Pro features plus up to 10 locations, priority support, dedicated account manager

8. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose

  • Attempt to gain unauthorized access to any part of the Service or its infrastructure

  • Share your account credentials with unauthorized third parties

  • Use the Service to transmit malicious code or interfere with its operation

  • Attempt to reverse engineer or extract the underlying AI models or data pipelines

  • Use the AI assistant to generate content that is harmful, misleading, or illegal

  • Resell or sublicense access to the Service without our written consent

9. Intellectual Property

9.1 Our Property

The Service, including all software, algorithms, designs, reports, and AI models, is owned by Amalgam Partners and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service during your subscription period.

9.2 Your Data

You retain full ownership of your business data. We do not claim any ownership rights over your point-of-sale data, QuickBooks data, bank and credit card data, transaction records, or business information. You grant us a limited license to access and process your data solely for the purpose of providing the Service.

10. Third-Party Services

The Service integrates with third-party services including Anthropic (AI assistant), Resend (email delivery), DataForSEO (Google reviews), Metricool (social media analytics), Intuit QuickBooks (financial data), Plaid (bank and credit card connections), Stripe (payment processing), and Open-Meteo (weather data). Your use of these integrations is subject to the respective third parties' terms of service and privacy policies. We are not responsible for the practices or content of these third-party services.

Regarding social media integrations: by connecting your Instagram, TikTok, Facebook, or Google Business Profile accounts you authorize Metricool to access your social media analytics data on your behalf. You may disconnect your social media accounts at any time by contacting contact@amalgampartners.com.

Regarding QuickBooks integration: by connecting your QuickBooks Online account you authorize 360 Analytics to read your financial data via Intuit's API. This connection can be revoked at any time from your dashboard. We access QuickBooks data in read-only mode and never make changes to your accounting records.

Regarding bank and credit card connections: by connecting your accounts you authorize Plaid to access your financial account data on your behalf and share it with us in read-only form. This connection can be revoked at any time from your dashboard settings. We never make changes to your accounts or move money.

Regarding payments: where you subscribe directly, Stripe processes your card payments. Stripe's terms and privacy policy apply to that processing.

11. Disclaimers

11.1 No Warranties

The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or meet your specific business requirements.

11.2 AI Assistant

The AI assistant provides automated analysis based on your data. It is not a substitute for professional financial, legal, or business advice.

11.3 Data Accuracy

Analytics and insights are only as accurate as the underlying data from your connected accounts. We are not responsible for errors in data provided by Clover, Square, QuickBooks, Plaid, your financial institutions, or other third-party sources.

11.4 Financial Information

Financial data displayed from QuickBooks and from connected bank and credit card accounts is for informational purposes only. Recurring charge detection is automated and may be incomplete or inaccurate. It is not accounting, tax, or financial advice. Always consult a qualified accountant or financial advisor for important business decisions.

12. Limitation of Liability

To the maximum extent permitted by law Amalgam Partners shall not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount you paid to us in the three months preceding the claim.

13. Cancellation and Termination

13.1 Cancellation by You

You may cancel your subscription at any time by uninstalling 360 Analytics from your app marketplace or by contacting us at contact@amalgampartners.com. We will process cancellation requests promptly. Cancellation takes effect at the end of your current billing period, and no further charges will be made after that.

13.2 Termination by Us

We reserve the right to suspend or terminate your access immediately if you violate these Terms, fail to pay subscription fees, or we are required to do so by law.

13.3 Effect of Termination

Upon termination your data, including any data from connected bank and credit card accounts, will be retained for 90 days as described in our Privacy Policy, after which it will be permanently deleted and our access to your connected accounts will be revoked. You may disconnect your bank and credit card accounts at any time, which immediately revokes our access and deletes the related data we store.

14. Governing Law

These Terms are governed by the laws of the State of New York. Any disputes shall be resolved in the courts of New York.

15. Dispute Resolution

Before filing any legal claim you agree to contact us at contact@amalgampartners.com and attempt to resolve the dispute informally within 30 days.

16. Entire Agreement

These Terms together with our Privacy Policy constitute the entire agreement between you and Amalgam Partners regarding the Service.

17. Contact Us

For questions about these Terms please contact:

Amalgam Partners Email: contact@amalgampartners.com Website: amalgampartners.com